Privacy Policy

Talula Sheppard

Lula Yoga Space
Email: lulayogaspace@gmail.com
Website: lulayogaspace.com

Last updated: 13 September 2026

This Privacy Policy explains how Talula Sheppard / Lula Yoga Space collects, uses and protects personal information when you visit the website, contact me, book a class or session, complete an intake form, or participate in my services.

I respect your privacy and aim to handle your personal information responsibly and in accordance with applicable UK data protection law, including the UK GDPR and Data Protection Act 2018.

1. Who I Am

I am the data controller responsible for the personal information collected and used in connection with Lula Yoga Space.

Talula Sheppard
Email: lulayogaspace@gmail.com
Website: lulayogaspace.com

2. Information I May Collect

Depending on how you use my services, I may collect:

• Your name

• Email address

• Telephone number

• Booking information

• Payment information

• Information about classes or sessions you book

• Information you provide when contacting me

• Information provided through yoga therapy intake forms

• Information about injuries, physical limitations, medical conditions, mental wellbeing or other health information relevant to providing an appropriate and safe yoga therapy service

• Information provided by a parent or legal guardian where services are provided to a child or young person

• Information necessary for safeguarding

• Any other information you voluntarily provide

I aim to collect only information that is reasonably necessary for providing my services.

3. How I Use Your Information

I may use your personal information to:

• Process and manage bookings

• Arrange and manage yoga therapy introductory calls

• Communicate with you about bookings and sessions

• Provide and adapt yoga classes and yoga therapy sessions

• Understand your needs and goals for yoga therapy

• Respond to enquiries

• Process payments

• Maintain appropriate business and financial records

• Manage cancellations and changes to bookings

• Maintain appropriate health, safety and safeguarding records

• Meet legal, insurance and regulatory requirements

• Improve my services and website

• Send information about classes, workshops or services where I have a lawful basis to do so

I will not use your personal information for purposes that are incompatible with the purpose for which it was collected.

4. Health Information and Yoga Therapy

Yoga therapy intake forms may ask for information about your physical health, mental wellbeing, injuries, medical history, medication, limitations and other relevant circumstances.

Information concerning health is treated as special category personal data under the UK GDPR and is subject to additional protections.

I will only collect and use health information where it is reasonably necessary for providing and adapting yoga therapy safely and appropriately, and where I have identified an appropriate lawful basis and special category condition under applicable data protection law.

I aim to collect only the minimum health information reasonably necessary for the service.

Where explicit consent is the appropriate condition for processing health information, I will obtain that consent separately and make clear what the consent relates to.

5. Legal Bases for Processing

• Depending on the circumstances, I may process personal information because: It is necessary to provide a service you have requested or to take steps at your request before entering into a contract;

• I have a legitimate interest in operating and administering my business;

• I am legally required to process or retain certain information;

• You have given consent where consent is the appropriate legal basis; or

• Another lawful basis under applicable data protection law applies.

Where I process special category health information, I will also identify an appropriate Article 9 condition under the UK GDPR.

6. Yoga Therapy Intake Forms

Yoga therapy clients are asked to complete an intake form before beginning sessions.

The information is used to understand your needs, identify relevant considerations and help me plan appropriate yoga therapy practices.

For children and young people, relevant information may be provided by the young person and/or their parent or legal guardian.

I will not use information collected through a yoga therapy intake form for unrelated purposes without an appropriate lawful basis.

7. Online Booking and Payments

Yoga classes can be booked online through the Lula Yoga Space website.

The Lula Yoga Space website and online booking functionality are provided through OfferingTree.

OfferingTree processes information submitted through its platform, including information relating to bookings and online forms. OfferingTree states that its platform uses cloud infrastructure including Amazon Web Services (AWS) and Google Cloud Services.

Online payments made through OfferingTree are processed using Stripe. OfferingTree states that it does not store customers' complete credit-card or banking information and that payment information is processed through Stripe.

I do not normally have access to your full payment card details.

OfferingTree and Stripe may process personal information in accordance with their own privacy policies and terms.

8. Online Classes and Zoom

Online classes and sessions are delivered using Zoom.

When you participate in a Zoom session, Zoom may process certain personal information in accordance with its own privacy policy.

I do not record online classes or sessions unless this has been clearly communicated in advance and an appropriate lawful basis and, where required, consent has been established.

You should review Zoom's privacy information if you would like further details about how Zoom processes personal information.

9. Email

I use Gmail to communicate with clients and prospective clients and sometimes WhatsApp when agreed, for information regarding yoga or yoga therapy sessions